Wow! That’s all I can say about our newly refinished hardwood floors. Please allow this letter to serve as the highest recommendation of your work and your team of guys who recently refinished our 10 year old floors. When we bought this home, and started the move up from Florida, we quickly realized the best time to redo the floors was before all the stuff began arriving. As you know I got three bids from various floor guys. Your patience and explanation of the Bona process was very complete. Subsequent checking of your references and your Bona certification made me believe your firm was the one to go with. It’s amazing the difference in these floors. Your attention to detail, and the whole process from “dustless” sanding to staining, sealing and the final coats of Bona poly really set you apart from what I was told the process would be by your competition. The fact that you use low odor, quick drying water based poly was also a huge plus. You weren’t the cheapest, but you also weren’t that much more than what I am sure would have been an inferior dust laden, oil based competitor…In this day and age, when you’re spending the kind of money a job like this takes, the difference is literally only pennies per month to assure the very best. Thanks again for the super job, the professional “can do” attitude and great communications skills. Feel free to use me as a reference anytime. Best wishes for a great 2012. I’m sure your company will grow in leaps and bounds due to your experience, deep professional attitude and superior processes and materials.
I have been in my home for 20 years and have worked with my fair share of contractors. My hardwood floors were in terrible condition because of poor work from a previous contractor. Bona’s Certified Craftsman, Adam Shaw from Adam’s Hardwood Floors, came in and evaluated my floors and determined that they needed a complete resand and finish. My house was a total mess and just when I felt like I had lost hope, Adam and his crew came in and took care of everything for me. He was extremely knowledgeable, honest and professional about the job, and did everything he said he was going to do to make my floors beautiful again. The crew was in and out in a week and a half and took great detail in the application and use Bona’s complete product system. It is such a relief to have my hardwood floors beautiful and protected with the best products available. Thank you Adam and crew for all your hard work and expertise!”
Joe Meyecic is a very professional man. He came out and did the estimate the morning after I called him at a time that was convenient to me. He quoted me much less than the other companies and did it much sooner than any of the other companies could perform the service. He was professional and walked us through everything at our pace. He came less than two weeks later and completed the job in less than three days which is what he quoted us. We refinished our floors and they look incredible now. I will definitely use him to lay my laminate upstairs!
The combination of four boys and two dogs can take a toll on any floor...when you add the mix of a very busy family schedule and maybe the wrong cleaning products, well, things can get pretty severe. Given that the entrance through the kitchen gets frequent use, Bona Traffic was recommended as the final finish for both the beauty and durability it offers. I couldn't have imagined the difference [Williams Hardwood Flooring] made in our floors. The entire staff was wonderful to work with. Everyone was completely professional from the estimators to the craftsmen, and I truly appreciated the fact that the whole sanding process was completely dust free. We had a graduation party for our son the weekend after our floors were refinished. The change was so dramatic that people actually thought we had new floors installed. Two of our friends were so impressed that they called Williams the following week, and they are having their floors refinished as well.
From the initial estimate through the end of the project, our experience with Olde Tyme Craftsmen was, in a word, superb. As their name suggests, the work was of the highest craftsman level, and their attention to detail and customer service were old-school and second to none. You can tell your home and project are in good hands from start to finish. It's refreshing to still find a small, locally-owned, independent, specialty contractor who focuses on quality and customer satisfaction at a fair price.
I have been in the contracting business locally for over 20 years. I've been doing business with Ron Charpentier and Olde Tyme Craftsmen now for quite some time, and the dustless system they are using these days is absolutely fantastic! I'm fussy, my customers are fussy, so when we finish a project and Ron has done his thing, everybody is extremely happy.