We’ve simplified our online ordering process. Now when you select your favorite Bona product, you will be directed to one of our nationwide retail partners to purchase. We’re confident this will make your buying experience more convenient. Questions on your open order? View our FAQs.

Bona Return Policy

Bona's 100% Satisfaction Guaranteed

We stand behind everything we sell. If you are not satisfied with your Bona purchase, you can return it for a replacement or refund. Returns are accepted at any time with receipt within 5 years of purchase. Please email uscallcenter@bona.com or call customer service at  877-289-2662. If you purchased your Bona products from a retailer, we will refund the cost of your purchase with a valid receipt.  All returns will be credited back to the original form of payment minus shipping costs.

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